Contact Support
Delete Account
If you want to delete your account, you can do so in the application within the account screen. Maybe you no longer
have to app or forgot your password. No problem, just email our support team from the email account used in the application
and we will delete your account for you.
Forgot Account Name
Did you forget your username? Maybe you have a new phone? Try the forgot username screen in the application. This will
send the username to your email account. If you did not provide the email in your chess time account we will not be
able to find the account. In this case support may be able to help if you can tell us information about the account,
for instance who you usually play, people on your friend lists and so on.
Pawn Capture bug?
This is the most asked question regarding bugs in the game rules. This move is called En-Passant, this is not a bug.
A pawn can capture another pawn if that pawn has just moved 2 rows and the pawn could have been captured if it only
moved one row.
Please see this link for more informartion.
En-Passant wiki page
Other questions?
Please see our FAQ page.
Frequently asked questions
Please email support from the email associated with the chess time account. If is was provided.
Please add your chess time username and any relevant information to help us find your account.
Expected response time
Responses may take a few days. We typically review support messages a couple of times per week
Thank you
-Support